Frequently Asked Questions

• What is an eVault, and why does it matter in the Security and Alarm industry?

  An eVault is a secure digital repository for legally binding contracts. Unlike basic cloud storage, an eVault ensures tamper proof, compliant storage under regulations like UCC Article 9, ESIGN, and UETA. For security and alarm companies, it is essential for protecting and validating recurring monthly revenue (RMR) agreements, especially when those contracts are used for financing.

• How is Loyva different from DocuSign or eOriginal?

  DocuSign is built for general use. eOriginal is powerful, but complex and expensive.
  Loyva was built specifically for the Security and Alarm industry, combining eSignature and eVaulting in one simple, compliant, and affordable platform. It is everything you need and nothing you do not.

• How does Loyva help me get funded by a bank?

  Loyva creates digital, legally enforceable contracts that are securely vaulted and easy for your bank to access. This provides proof of signed agreements and helps accelerate the loan or underwriting process, especially for businesses looking to securitize RMR contracts.

• Is Loyva compliant with legal and security standards?

  Yes. Loyva meets or exceeds industry compliance standards, including:

  • UCC Article 9 105 (control of electronic chattel paper)

  • ESIGN Act and UETA

  • SOC 2 Type II security standards

  • AES 256 encryption

  • Full audit trails and two factor authentication

• Who is Loyva built for?

  Loyva serves security and alarm system integrators, monitoring centers, and banks and financial institutions that lend against recurring revenue. 

  Whether you are just starting to digitize contracts or replacing a legacy platform, Loyva was designed for your workflow.

• Can Loyva replace my current signature tool or vaulting system?

  Yes. Loyva can fully replace DocuSign, eOriginal, OneSpan, or other tools, combining eSignature and eVault in a single, streamlined platform that is compliant, secure, and purpose built.

• How long does it take to get started?

  Most companies are fully operational in just a few days. Our team provides hands on onboarding and will guide you through setup. No IT resources or complicated implementation needed.

• What does pricing look like?

  Loyva offers transparent, scalable pricing built for small to mid sized security companies. No inflated enterprise rates and no surprise fees. We will walk you through options based on your business needs during your demo.

• Does Loyva integrate with other systems?

  Yes. Loyva integrates with many CRM systems, monitoring platforms, and financial tools. We will work with your team to streamline your workflow, whether you are using spreadsheets or more advanced tools today.

• How do banks access contracts in Loyva?

  Loyva gives you full control. You can grant banks secure, read only access to your vaulted contracts, making the funding, verification, and due diligence process faster and more transparent.